Submit a request – Whistleblower Initiative McD Franchisee Help Center

Your email address

Role

Link to your Whistleblower Initiative Case Management Portal(optional)

Store Number (can be found on the QR-coded wall posters)

Type

Subject

Description

To ensure a faster and more accurate resolution, please include as much detail as possible when submitting your request — such as screenshots, affected users, steps to reproduce the issue, and relevant timelines. This context helps us resolve things more efficiently.

Priority(optional)

Low: Data administration or minor issues (e.g., client data updates, feature requests, issues with workarounds); Normal: Routine service requests and troubleshooting affecting a limited number of users (e.g., how-to questions, admin/config updates, minor issues); High: Issues impacting multiple users or causing complete failure for one user; Urgent: Critical issues halting business (e.g., system-wide outages, security incidents). *Misclassified requests may be reassigned, potentially delaying resolution.*

Attachments(optional)

Add file or drop files here